topic Re: Cannon Pixma TR7820 - scanning documents to send to an email address in Desktop Inkjet Printers

PIXMA TR7820 How to scan documents to send to an email address

Nancyw06 — Thu, 25 Jul 2024 13:20:33 GMT

How do you set up the Cannon Pixma TR7820 so that one can scan documents on the printer and have sent to an email address? I have tried everything and nothing is working.

As of right now this Cannon Pixma TR7820 is NOT user friendly.

Thank You

Nancy

Re: Cannon Pixma TR7820 - scanning documents to send to an email address

shadowsports — Thu, 25 Jul 2024 03:10:36 GMT

Greetings,

Like a mobile phone or computer, your printer requires the same type of configuration and set up in order to send mail.

Sending server

Username

Password

Port number

Security / encryption type

Here is a knowledgebase article:

Canon Knowledge Base - Specify Mail Settings for Sending Scanned Data - TR7820

Most email providers are supported. Gmail, yahoo, comcast, M365, and others

Example of sending server: smtp.gmail.com

Username: usually your email address

Password: password you use to log into your mail account. You may need to use a app-password depending on the provider.

Port: Depends on the provider, 25, 110, 465, 587 (typical)

Security: SSL, TLS, etc

Re: Cannon Pixma TR7820 - scanning documents to send to an email address

jen7harper — Sat, 16 Nov 2024 22:51:08 GMT

Hi Rick - I, too, am having trouble connecting so that I can scan to email. When I "test connection to the mail server". It says "connection succeeded." When I try to scan to email, I get the error code, "support code 3818, failed to connect to the mail server. Check your mail server's status." Can you help??? I am very frustrated with how complicated this is.