PIXMA MG3620 not advancing paper

hotairmare — Mon, 16 Sep 2024 16:51:55 GMT

The printer seems not to be advancing the paper evenly. Every few lines it prints over the previous line so it's unreadable.

Re: PIXMA MG3620 not advancing paper

Patrick — Tue, 12 Nov 2024 22:22:54 GMT

Hi hotairmare,

Double printing can be caused when the encoder/timing strip inside your PIXMA MG3620 is smudged.

Cleaning this will resolve the issue.

To clean the encoder/timing strip, please follow the steps in this Knowledgebase Article:

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