https://community.usa.canon.com/t5/Desktop-Inkjet-Printers/My-new-PIXMA-TS9520a-is-printing-out-red-photos/m-p/511593#M74801 <P>Glad it is resolved. Please mark thread solved.&nbsp;</P> Sun, 10 Nov 2024 12:40:51 GMT jrhoffman75 2024-11-10T12:40:51Z https://community.usa.canon.com/t5/Desktop-Inkjet-Printers/My-new-PIXMA-TS9520a-is-printing-out-red-photos/m-p/511526#M74790 <P>This printer was only delivered 10-02-24.&nbsp; It printed out great up until today.&nbsp; Then I started getting prints like this:</P><P>At first, I thought the ink had run out so I replaced all the ink cartridges (although no warning came up that indicated I had run out). It is still printing red photos! Any idea what happened?&nbsp; I do have the 4 year warranty on this printer.<span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="6R0A1832 smaller size file.jpg" style="width: 999px;"><img src="https://community.usa.canon.com/t5/image/serverpage/image-id/60656i7C7CCCB313937A48/image-size/large?v=v2&amp;px=999" role="button" title="6R0A1832 smaller size file.jpg" alt="6R0A1832 smaller size file.jpg" /></span></P> Sun, 10 Nov 2024 13:09:44 GMT https://community.usa.canon.com/t5/Desktop-Inkjet-Printers/My-new-PIXMA-TS9520a-is-printing-out-red-photos/m-p/511526#M74790 Tuffcookie 2024-11-10T13:09:44Z https://community.usa.canon.com/t5/Desktop-Inkjet-Printers/My-new-PIXMA-TS9520a-is-printing-out-red-photos/m-p/511546#M74793 <P>Did your computer have an operating system update?</P> Sun, 10 Nov 2024 02:55:09 GMT https://community.usa.canon.com/t5/Desktop-Inkjet-Printers/My-new-PIXMA-TS9520a-is-printing-out-red-photos/m-p/511546#M74793 jrhoffman75 2024-11-10T02:55:09Z https://community.usa.canon.com/t5/Desktop-Inkjet-Printers/My-new-PIXMA-TS9520a-is-printing-out-red-photos/m-p/511550#M74794 <P>Greetings,</P> <P>This looks remarkably like double color management.&nbsp;&nbsp;</P> <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="DCM.png" style="width: 400px;"><img src="https://community.usa.canon.com/t5/image/serverpage/image-id/27699i66DDB8DC6242EE1D/image-size/medium?v=v2&amp;px=400" role="button" title="DCM.png" alt="DCM.png" /></span></P> Sun, 10 Nov 2024 03:06:50 GMT https://community.usa.canon.com/t5/Desktop-Inkjet-Printers/My-new-PIXMA-TS9520a-is-printing-out-red-photos/m-p/511550#M74794 shadowsports 2024-11-10T03:06:50Z https://community.usa.canon.com/t5/Desktop-Inkjet-Printers/My-new-PIXMA-TS9520a-is-printing-out-red-photos/m-p/511559#M74796 <P>Yes. Frequently when there is an OS update the printer driver needs to be reinstalled.&nbsp;</P> Sun, 10 Nov 2024 03:50:01 GMT https://community.usa.canon.com/t5/Desktop-Inkjet-Printers/My-new-PIXMA-TS9520a-is-printing-out-red-photos/m-p/511559#M74796 jrhoffman75 2024-11-10T03:50:01Z https://community.usa.canon.com/t5/Desktop-Inkjet-Printers/My-new-PIXMA-TS9520a-is-printing-out-red-photos/m-p/511591#M74800 <P>Evidently, the ink cartridges must have been pretty empty, the last time I used the printer, and whatever ink was left, evaporated during that time.&nbsp; I tried a "clean" cycle this morning and a test print and all the colors came thru. Then, I printed a photo and everything looks like it should.&nbsp; Since I installed all the ink tanks yesterday, I will keep a close eye on things.&nbsp; I have always had Canon printers.&nbsp; My last one was the Pixma MG8120, which I just loved.&nbsp; I had that one over 10 years.</P> Sun, 10 Nov 2024 12:35:33 GMT https://community.usa.canon.com/t5/Desktop-Inkjet-Printers/My-new-PIXMA-TS9520a-is-printing-out-red-photos/m-p/511591#M74800 Tuffcookie 2024-11-10T12:35:33Z https://community.usa.canon.com/t5/Desktop-Inkjet-Printers/My-new-PIXMA-TS9520a-is-printing-out-red-photos/m-p/511593#M74801 <P>Glad it is resolved. Please mark thread solved.&nbsp;</P> Sun, 10 Nov 2024 12:40:51 GMT https://community.usa.canon.com/t5/Desktop-Inkjet-Printers/My-new-PIXMA-TS9520a-is-printing-out-red-photos/m-p/511593#M74801 jrhoffman75 2024-11-10T12:40:51Z