My PIXMA TS6320a is sad: Paper Jam error message

strshne — Wed, 30 Oct 2024 23:04:21 GMT

For quite a few days now, when trying to print, I get a Paper Jammed message. 3 times, so far, I've gotten that message but there's never anything jammed.

How can I fix this?

Re: My PIXMA TS6320a is sad: Paper Jam error message

Patrick — Thu, 07 Nov 2024 22:19:10 GMT

Hi strshne,

To resolve the paper jam error that you are experiencing with your PIXMA TS6320a, please follow the steps provided in the links below:

https://ij.manual.canon/ij/webmanual/ErrorCode/TS6300%20series/EN/ERR/err_other0100.html?ref=err_other0100

https://ij.manual.canon/ij/webmanual/ErrorCode/TS6300%20series/EN/ERR/err_other0500.html?ref=err_other0500

If the paper jam error persists, please contact one of Canon's Technical Support Representatives via phone or chat. To contact a Technical Support Representative, please use the link below to log into your My Canon account:

https://mycanon.usa.canon.com

Once logged in, click on your PIXMA TS6320a and then click on the Product Support button. When that page loads, click on either the Phone Support button or the Chat Support button to access support. A Technical Support Representative can determine the cause of the issue and resolve it or provide you with your available service options.

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My PIXMA TS6320a is sad: Paper Jam error message

Re: My PIXMA TS6320a is sad: Paper Jam error message