PIXMA MX860 says cover is open when it's closed

Xecrome — Wed, 23 Oct 2024 12:48:34 GMT

Hey all,

So I opened up my mx860 to clean out the ink pads the other day, and after I put it back together I found that it can't tell when I have closed the top. I have a constant "cover is open" message on the printer. I looked up the mx860 service guide and they point out the divit on the right back as the SCN open sensor, but I can't figure out how it works. It looks like a divit in the plastic cover that isn't attached to any circuitry, and it barely pokes out the bottom near the motherboard(?) but doesn't touch anything ( I have seen some videos online where it pushes a lever and closes a circuit, doesn't seem to be the case here). Not sure if I just put it together wrong. Any advice would be appreciated!

Re: PIXMA MX860 says cover is open when it's closed

Danny — Thu, 24 Oct 2024 13:37:51 GMT

Thanks for letting us know what Canon product you've got. The PIXMA MX860 is an older model which we have retired. While that means that Canon USA no longer offers direct support for it, your friends here in the Canon Community are welcome to offer suggestions!

You can also speak with a Canon Upgrade Program specialist to help you score a modern replacement that would meet your current needs at a discount. You can reach them Monday through Friday at 1-866-443-8002.

Hope this helps!

topic PIXMA MX860 says cover is open when it's closed in Desktop Inkjet Printers

PIXMA MX860 says cover is open when it's closed

Re: PIXMA MX860 says cover is open when it's closed