https://community.usa.canon.com/t5/Desktop-Inkjet-Printers/PIXMA-MX490-How-to-Disable-Encrypted-Print-Jobs/m-p/506503#M74253 <P>Hi Cray19,</P> <P>What version of Windows is installed on your computer?<BR />If you are using a Mac, what version of the macOS is installed?</P> <P>When you attempt to print, what is the exact wording of the error message that appears?</P> <P>&nbsp;</P> <P>&nbsp;</P> <P>&nbsp;</P> Tue, 15 Oct 2024 20:13:18 GMT Patrick 2024-10-15T20:13:18Z https://community.usa.canon.com/t5/Desktop-Inkjet-Printers/PIXMA-MX490-How-to-Disable-Encrypted-Print-Jobs/m-p/501901#M73788 <P>I have a Pixma mx490 that's been doing fine. All of the sudden, maybe after I changed my ink cartridges, every job is encrypted and it no longer handles encrypted jobs. So I can't print anything out. I followed the directions to where I was supposed to locate the encrypted button on the printer but of course it's not there. I need some help!&nbsp;</P> Sat, 21 Sep 2024 18:44:36 GMT https://community.usa.canon.com/t5/Desktop-Inkjet-Printers/PIXMA-MX490-How-to-Disable-Encrypted-Print-Jobs/m-p/501901#M73788 Cray19 2024-09-21T18:44:36Z https://community.usa.canon.com/t5/Desktop-Inkjet-Printers/PIXMA-MX490-How-to-Disable-Encrypted-Print-Jobs/m-p/506503#M74253 <P>Hi Cray19,</P> <P>What version of Windows is installed on your computer?<BR />If you are using a Mac, what version of the macOS is installed?</P> <P>When you attempt to print, what is the exact wording of the error message that appears?</P> <P>&nbsp;</P> <P>&nbsp;</P> <P>&nbsp;</P> Tue, 15 Oct 2024 20:13:18 GMT https://community.usa.canon.com/t5/Desktop-Inkjet-Printers/PIXMA-MX490-How-to-Disable-Encrypted-Print-Jobs/m-p/506503#M74253 Patrick 2024-10-15T20:13:18Z