topic PIXMA MG3620 double lines, half-printed pages in Desktop Inkjet Printers

PIXMA MG3620 double lines, half-printed pages

jonjay86 — Tue, 15 Oct 2024 14:27:33 GMT

So, I recently purchased a pixma mg3620 printer to print coloring books myself which I am making, and the pages aren't printing right. Firstly, they are printing double lines on some of the images, plus a lot of the time the pages are only printing half and I can't figure out what is wrong. I cleaned the absorption pads and cleaned the alignment, did the realignment process plus the ink cartridges are both new. Anyone have any other ideas on what I can do to fix this?

Re: PIXMA MG3620 double lines, half-printed pages

Patrick — Tue, 15 Oct 2024 18:13:24 GMT

Hi jonjay86,

Blurry or double printing can be caused when the encoder/timing strip inside your PIXMA MG3620 is smudged.

Cleaning this will resolve the issue.

To clean the encoder/timing strip, please follow the steps in this Knowledgebase Article:

https://support.usa.canon.com/kb/s/article/ART162575