topic Re: G6020 in Desktop Inkjet Printers

PIXMA G6020 Replaced black ink with purple but still coming out black

Brandonyantis27 — Tue, 24 Sep 2024 15:23:50 GMT

I just bought and set up this printer, we put in stencil ink in the black ink tank well, I own a tattoo shop and use this printer for printing stencils. When I print my stencils it is printing in black ink and not transferring to skin. Stencil ink is purple so I’m not sure why it’s printing in black or how to fix this issue. Any help would be appreciated. Thanks

Re: G6020

Stephen — Sun, 22 Sep 2024 17:37:13 GMT

Hey there!

First, I need to clarify that, obviously, Canon doesn't officially support using third-party inks in our printers. I'm not saying you can't. I'm saying we don't support it.

Now that's out of the way, inkjet printers typically print using the pigment black ink when they print text. (Think anything from any kind of office software like Word, Excel, or like that). That's because the text needs to be super clear. When you print images, the printer uses dye-based color ink to make them black.

In your situation, the way around this would be to print your images in grayscale—that will force the printer to use the black ink tank only. Learn about that here.

Re: G6020

Brandonyantis27 — Sun, 22 Sep 2024 17:49:36 GMT

Thank you for the information, could you clarify how I change the settings to print in grayscale?

Re: G6020

Stephen — Sun, 22 Sep 2024 18:01:51 GMT

Check out page 180 in the manual HERE

Re: G6020

Brandonyantis27 — Sun, 22 Sep 2024 18:05:59 GMT

Sorry another question, where do I get that app? I have no programs downloaded to open to change options

Re: G6020

Brandonyantis27 — Sun, 22 Sep 2024 18:07:41 GMT

I have a iPad not desktop if that matters

Re: G6020

Stephen — Sun, 22 Sep 2024 18:09:01 GMT

Oh, that one's easy! Snag it at https://canon.us/G6020setup

Re: G6020

Stephen — Sun, 22 Sep 2024 18:21:02 GMT

the link will give you the info for whatever device you're on

Re: G6020

Brandonyantis27 — Sun, 22 Sep 2024 20:39:04 GMT

Ok so I did this, and if I print from the canon app it works, but the canon app does not let me size my pics to the size I need for tattoos, it just does the basic sizes and I need specific sizes. If I try to print from where I design the tattoo, procreate, it does not change to the grayscale