topic Re: TS6360 - Disabled a colour, need to reenable it in Desktop Inkjet Printers

TS6360 - Disabled a colour, need to reenable it

Dany1 — Thu, 05 Sep 2024 07:54:15 GMT

Hi, I had needed to print a document and to proceed I disabled the CYAN color, as I kept getting the error messages with the color running out. Now I need to re-enable the CYAN color, cannot find any info on re-enabling it. My printer status has an red X against this color even after installing a new Canon Cyan cartridge... Please help.

Re: TS6360 - Disabled a colour, need to reenable it

shadowsports — Thu, 05 Sep 2024 11:37:06 GMT

Greetings ,

I am not familiar with this printer model and was I'm not aware of a way to disable an individual color besides black.

https://ij.manual.canon/ij/webmanual/PrinterDriver/W/TS6300%20series/1.0/EN/PPG/dg-c_select_ink.html

Can you please provide the steps you performed to do this?

Re: TS6360 - Disabled a colour, need to reenable it

Dany1 — Fri, 06 Sep 2024 06:12:42 GMT

HI Rick,

Many thanks for responding.

The error code faced, in which I did the following:

https://ij.manual.canon/ij/webmanual/ErrorCode/TS6300%20series/EN/ERR/1688.html?ref=1688

Just now need to re-enable it. 😉

Many thanks

Dany