topic Re: PIXMA TR4722 not found by Canon Scan Utility, prints OK but can't scan in Desktop Inkjet Printers

PIXMA TR4722 not found by Canon Scan Utility, prints OK but can't scan

Mirt — Tue, 03 Sep 2024 15:16:12 GMT

I am unable to scan in my brand new all-in-one Printer TR4722, because scanner is not found by Canon Scan Utility, or by Windows Fax and Scan. Otherwise, the printer prints documents from Windows 11 PC and from smartphone. How do I resolve this error?

Re: PIXMA TR4722 not found by Canon Scan Utility, prints OK but can't scan

ARB1 — Wed, 04 Sep 2024 10:42:10 GMT

Same issue with Canon Pixma TR4720.

Re: PIXMA TR4722 not found by Canon Scan Utility, prints OK but can't scan

Patrick — Fri, 20 Sep 2024 13:59:39 GMT

Hi Mirt,

Are you using your PIXMA TR4722 wirelessly with your Windows 11 computer.?
or with a USB cable?

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Re: PIXMA TR4722 not found by Canon Scan Utility, prints OK but can't scan

Patrick — Fri, 20 Sep 2024 14:01:15 GMT

Hi ARB1,

What version of Windows is installed on your computer?
If you are using a Mac, what version of the Mac operating system is installed?

Are you using your PIXMA TR4720 wirelessly?
or with a USB cable?