topic PIXMA G7020 Vertical Lines on Scans only with the ADF in Desktop Inkjet Printers

PIXMA G7020 Vertical Lines on Scans only with the ADF

BR549 — Wed, 28 Aug 2024 11:58:01 GMT

I purchased my G7020 in April, and it has worked fine up until now. However, the scans using the ADF have begun to have two separate vertical lines running down the scanned image. This does not occur when I use the scan glass.

I have followed the processes suggested for cleaning the glass, the rollers, and the glass opposite the platen glass where the ADF comes through, but the results are the same.

I am waiting to submit this information to canon support. I hate to have to send it in for service, but I need it to work without issues.

Re: PIXMA G7020 Vertical Lines on Scans only with the ADF

Patrick — Thu, 23 Jan 2025 20:54:33 GMT

Hi BR549,

Were you able to obtain a replacement?

Or did you resolve the issue yourself?

Did this answer your question? If so, please click the Accept as Solution button below so that others may find the answer as well.

Re: PIXMA G7020 Vertical Lines on Scans only with the ADF

BR549 — Thu, 23 Jan 2025 21:54:54 GMT

Yes they replaced it.