https://community.usa.canon.com/t5/Desktop-Inkjet-Printers/PIXMA-MG5420-won-t-change-to-lower-cassette-tray/m-p/490417#M72835 <P>My printer will not change to the lower cassette tray.</P><P>Windows 10</P><P>&nbsp;</P> Tue, 30 Jul 2024 13:05:18 GMT NHoson 2024-07-30T13:05:18Z https://community.usa.canon.com/t5/Desktop-Inkjet-Printers/PIXMA-MG5420-won-t-change-to-lower-cassette-tray/m-p/490417#M72835 <P>My printer will not change to the lower cassette tray.</P><P>Windows 10</P><P>&nbsp;</P> Tue, 30 Jul 2024 13:05:18 GMT https://community.usa.canon.com/t5/Desktop-Inkjet-Printers/PIXMA-MG5420-won-t-change-to-lower-cassette-tray/m-p/490417#M72835 NHoson 2024-07-30T13:05:18Z https://community.usa.canon.com/t5/Desktop-Inkjet-Printers/PIXMA-MG5420-won-t-change-to-lower-cassette-tray/m-p/490731#M72839 <P>Thanks for letting us know what Canon product you've got. The PIXMA MG5420 is an older model which we have retired. While that means that Canon USA no longer offers direct support for it, your friends here in the Canon Community are welcome to offer suggestions!<BR /><BR />You can also speak with a Canon Upgrade Program specialist to help you score a modern replacement that would meet your current needs at a discount. You can reach them Monday through Friday at 1-866-443-8002.<BR /><BR />Hope this helps!</P> Thu, 22 Aug 2024 13:11:41 GMT https://community.usa.canon.com/t5/Desktop-Inkjet-Printers/PIXMA-MG5420-won-t-change-to-lower-cassette-tray/m-p/490731#M72839 Danny 2024-08-22T13:11:41Z