PIXMA TS9120 printer not printing magenta

LiaMerry — Mon, 29 Jul 2024 15:56:32 GMT

I have cleaned the nozzle four times total and deep cleaned it twice but the magenta is still not printing. Any advice?

Re: PIXMA TS9120 printer not printing magenta

ArthurJ — Wed, 21 Aug 2024 18:56:52 GMT

Hi,

Since the cleanings did not resolve the issue, the printer would require service.

If the printer is in its 1-year warranty, I recommend reaching out to Canon support for your warranty options. You will need to register your Canon gear HERE to access additional support options.

If the printer is out of warranty, you would qualify for the Canon Upgrade program. This is for out of warranty units which have been diagnosed to require service or are incompatible with a new or upgraded system. This program allows you the opportunity to purchase a replacement product discounted from the list price. Free ground shipping is included with your purchase.

You can take advantage of this offer by calling the Canon Sales Department at (866) 443-8002 Mon-Sat, 9 AM to 9pm EST excluding holidays.

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topic PIXMA TS9120 printer not printing magenta in Desktop Inkjet Printers

PIXMA TS9120 printer not printing magenta

Re: PIXMA TS9120 printer not printing magenta