topic Re: PIXMA TR4722 Help with Envelope Printing in Desktop Inkjet Printers

PIXMA TR4722 Help with Envelope Printing

Bricemb96 — Mon, 22 Jul 2024 02:06:55 GMT

I see the printer is suppose to work with printing on envelopes and I see the envelope guide sticker on printer but I can’t for the life of me get this thing to print on envelopes correctly.
Any recommendations? Also why do the mods think they have to edit each post and comment to bend customer inquiries to their benefit?

Re: TR4722 Envelope Printing

Kristoff — Thu, 31 Aug 2023 19:06:06 GMT

Thanks for joining the conversation, Bricemb96!

So that the Community can help you better, we need to know exactly which operating system is running on your computer (i.e. Windows or macOS, and which version thereof). That, and any other details you'd like to give will help the Community better understand your issue!

If this is a time-sensitive matter, click HERE search our knowledge base or find additional support options HERE.

Thanks and have a great day!

Re: TR4722 Envelope Printing

Bricemb96 — Thu, 31 Aug 2023 19:22:32 GMT

Windows 11 Pro (64Bit)

Re: TR4722 Envelope Printing

ArthurJ — Wed, 06 Sep 2023 17:28:06 GMT

Hi,

Please click HERE for more information on envelope printing.

Did this answer your question? Please click the Accept as Solution button so that others may find the answer as well.

Re: TR4722 Envelope Printing

Bricemb96 — Wed, 06 Sep 2023 17:33:01 GMT

Unfortunately that doesn’t help any, I found this resource already however the printer never prints in correct format/placement on envelope.

Re: TR4722 Envelope Printing

ArthurJ — Wed, 06 Sep 2023 18:44:05 GMT

Hi,

At this time I recommend you reach out to Canon support. You will need to register your Canon gear HERE to access additional support options.

We look forward to hearing from you.

Re: PIXMA TR4722 Help with Envelope Printing

Bricemb96 — Sat, 21 Oct 2023 01:35:55 GMT

My printer is registered, however I’m not able to reach anybody with support about it.

you guys work with the company could you just escalate the issue to one of the higher tier support representatives and have them reach back out to me via email?

Re: PIXMA TR4722 Help with Envelope Printing

Bricemb96 — Tue, 20 Feb 2024 23:30:42 GMT

i posted this topic ‎08-31-2023 02:04 PM and of course no help from Canon then i replied to canon via this support thread (SEE BELOW) on 10-20-2023 08:35 PM and STILL NOTHING.

@Bricemb96 wrote:
My printer is registered, however I’m not able to reach anybody with support about it.
you guys work with the company could you just escalate the issue to one of the higher tier support representatives and have them reach back out to me via email?

‎

Re: PIXMA TR4722 Help with Envelope Printing

shadowsports — Wed, 21 Feb 2024 00:02:40 GMT

Greetings,

Canon support for your printer is definitely available from the support portal

MyCanon

You have to open a case to receive help.

The reference posted by ArthurJ is also accurate.

Here are some additional alternatives.

I use MS WORD for printing envelopes, from my Canon Printers.

If you don't have MS Office, you can use Google Docs (free) or Open Office (also free).

Re: PIXMA TR4722 Help with Envelope Printing

SamanthaW — Wed, 21 Feb 2024 00:04:29 GMT

The Forums aren't intended for immediate assistance. If your question is of an urgent nature, please feel free to contact us either by phone during business hours or email 24 hours a day! We can be reached at 1-800-OK-CANON (1-800-652-2666) Monday to Friday 8AM to 8PM ET, or by other means everyday HERE.

Please also note, you were provided troubleshooting via our Product Expert, Arthur, and that interaction ended with him recommending you reach out to support by phone for further troubleshooting. This usually means the troubleshooting needed is more in depth than what can be easily provided in message form.

Hope this clarifies!

Re: PIXMA TR4722 Help with Envelope Printing

Bricemb96 — Wed, 21 Feb 2024 01:44:39 GMT

That clarifies nothing. Do you not understand English? Reread the post!

Re: PIXMA TR4722 Help with Envelope Printing

Bricemb96 — Wed, 21 Feb 2024 01:46:52 GMT

Obviously we know there is t immediate assistance via the community. It’s been since 10/20/2023… so don’t act like I was expecting immediate assistance and don’t receive it. It’s been about half a year and nobody responded to my last reply to the topic, I was completely ignored from that point.

Re: PIXMA TR4722 Help with Envelope Printing

Bricemb96 — Mon, 22 Jul 2024 01:56:29 GMT

Dude there is no option to open a case about it. I have attempted to contact Canon numerous times all which iv been connected with somebody incompetent that knew nothing about the company they work for or have a single clue about anything printer related.

Canon support is the absolute worst, there pretty much isnt support.

Re: PIXMA TR4722 Help with Envelope Printing

Bricemb96 — Mon, 22 Jul 2024 02:02:18 GMT

I wasn't seeking immediate assistance nor did i indicate that this was urgent.

Its on a community support forum obviously.

However Canon community support employees/mods obviously no nothing to provide basic information regarding their products and absolutely refuse to actually reach any bare minimum resolution.

Also its funny how you say

@SamanthaW wrote:
. If your question is of an urgent nature, please feel free to contact us either by phone during business hours or email 24 hours a day!

yet provide no email address for the email you claim is 24 hours. which is obvious you guys no nothing.

Re: PIXMA TR4722 Help with Envelope Printing

Stephen — Mon, 22 Jul 2024 12:17:19 GMT

Hi.

You'll see your registered products when you log into your My Canon Account at https://canon.us/account

Tap your printer.

You should then see your printer at the top of the popup, along with the following (this is from my personal My Canon Account):

Tap on the double wrench icon that says "Product Support."

On that screen, you'll see the support options that are available to you based on your product and warranty/CarePAK status. This is what I get for the product I have (it's out of warranty):

If you don't see at least these options, you are not logged into your My Canon Account, or your printer is not registered.

Email support is not available for all products. Free phone support is only available while the product is under warranty, but you can pay for phone support.

Re: PIXMA TR4722 Help with Envelope Printing

Shem — Thu, 12 Dec 2024 23:34:25 GMT

after screwing around with this for a day, I plugged the cord into my computer. bingo! I couldn't get it to work on the wireless setting.