topic The display on my Canon Selphy CP900 is blank. Is there a way to restore it? in Desktop Inkjet Printers

The display on my Canon Selphy CP900 is blank. Is there a way to restore it?

beacon717 — Mon, 14 Oct 2013 19:56:34 GMT

Re: The display on my Canon Selphy CP900 is blank. Is there a way to restore it?

MarkII — Wed, 16 Oct 2013 17:10:25 GMT

Hi beacon717,

A hard reset on the device may restore the screen. Follow these steps to perform a hard reset on the printer.

Turn off the printer and wait for it to completely shut down.
Disconnect any cords from the device.
Press the ON or power button several times (at least 5 times is recommended).
Wait for 20 minutes.
Reconnect the power cord directly to a known working outlet. Avoid from using surge protectors or extension cords, if possible.
Power on the printer.

If this didn't work, or if you have any other questions, please feel free to Contact Us!

Re: The display on my Canon Selphy CP900 is blank. Is there a way to restore it?

beacon717 — Sat, 19 Oct 2013 15:09:26 GMT

Still nothing.

Re: The display on my Canon Selphy CP900 is blank. Is there a way to restore it?

Aimee — Mon, 10 Jul 2017 20:40:51 GMT

I am having the same problem. When turning on the Canon Selphy CP910, the screen shows Canon but will not go any further. Also will not shut off unless unplugged.

Re: The display on my Canon Selphy CP900 is blank. Is there a way to restore it?

Jason — Mon, 10 Jul 2017 20:47:07 GMT

Hi, Aimee!

If the steps from the post above by MarkII did not resolve the issue, please reach our support team by email at http://Canon.us/SupportCF for further assistance.

Thanks!

Re: The display on my Canon Selphy CP900 is blank. Is there a way to restore it?

lodo — Thu, 09 Nov 2017 00:05:09 GMT

I had the same issue (frozen start screen with "canon") an was able to fix it by following these steps:

1) unplug power cord

2) press the "on" button several times

3) plugin power cord

4) Press the "on" Buttun (and hold it) until the printer starts booting

I hope this helps!

Re: The display on my Canon Selphy CP900 is blank. Is there a way to restore it?

pogacsa — Thu, 09 Nov 2017 13:04:42 GMT

Unfortunately this is not helping me. It is still a forzen brick with canon logo on the mini display.

Re: The display on my Canon Selphy CP900 is blank. Is there a way to restore it?

Patrick — Tue, 09 Jan 2018 15:15:35 GMT

Hi pogacsa,

It is recommended that you contact one of Canon's Technical Support Representatives. To contact a Technical Support Representative, please use the link below:

http://Canon.us/ContactLI

Re: The display on my Canon Selphy CP900 is blank. Is there a way to restore it?

jazed371 — Tue, 18 Dec 2018 04:37:27 GMT

there is no way to restore the unit when this type of problem arise, you will need to buy a new one. i think it is canon's way of making us purchase the new model...they'll discount 15 % for a new one.

Re: The display on my Canon Selphy CP900 is blank. Is there a way to restore it?

bobbie6679 — Mon, 20 Jul 2020 18:58:52 GMT

This printer is junk. I used it once and it will not come back on. Tried the reboot 2 times. I will be ordering a HP photo printer immediately.