topic Re: Scanning on a Pixma MX922 in Desktop Inkjet Printers

PIXMA MX922 How to scan to a USB drive

timevans7057540 — Wed, 17 Jul 2024 15:00:24 GMT

I have a Pixma MX922 and I am trying to scan to a USB drive. When I plug the USB flash drive into the printer, the printer says "USB drive detected". So I set up the Scan to USB flash drive function. But when I scan I receive an error message "Cannot detect a USB flash drive". Doesn't matter if I scan from the feeder or the screen.

Any suggestions?

Re: Scanning on a Pixma MX922

BillS — Fri, 22 Dec 2017 20:33:59 GMT

Hi timevans7057540,

I'm afraid the port on the front of the MX922 is not a USB port, but is meant for printing from PictBridge enabled cameras. A USB drive will fit, but will not be recognized as a destination. I regret any inconvenience.

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Re: Scanning on a Pixma MX922

WTig3ner — Mon, 01 Jan 2018 23:24:50 GMT

Well, perhaps BillS is not the product expert he thought he was. (Sorry, Bill, but try not to be afraid about the machine.) The port on the front is a USB port and will accept scans. That said, the printer is **bleep** particular about USB drives; it will not recognize many of them, but it does recognize some. I've been scanning to USBs on my 922 for some years now.

Re: Scanning on a Pixma MX922

timevans7057540 — Tue, 09 Jan 2018 17:00:30 GMT

Thanks for the reply. Any advice on which type of USB drives to use?

Re: Scanning on a Pixma MX922

dondoernberg — Tue, 09 Jan 2018 19:03:25 GMT

I have a SanDisk 64GB from several years ago. It appears to correspond most closely to this one on SanDisk's web site:

https://www.sandisk.com/home/usb-flash/cruzer-glide

I also have a MicroCenter 128GB that you can find here:

http://www.microcenter.com/product/486104/128GB_SuperSpeed_USB_30_Flash_Drive

Good luck.

Re: Scanning on a Pixma MX922

timevans7057540 — Sat, 17 Mar 2018 07:42:24 GMT

I bought the MicroCenter USB and it works like a charm in the front USB port. Now I can scan easily. Thank you so much!!!

Re: Scanning on a Pixma MX922

RidleyNY — Tue, 31 Mar 2020 16:30:58 GMT

I have a Pixma MX922 and use the Canon IJ Scan Utility for scanning to my Mac. I don't have problems scanning the first document. After I choose 'Exit' to save the scan and want to scan another document, the app becomes unresponsive. I have to quit out of it and then re-open to scan the next document. I've tried to download recent & recommended drivers but it hasn't helped. Anyone else had this issue and find a solution? Thanks.

Re: Scanning on a Pixma MX922

Darius — Wed, 01 Apr 2020 20:37:49 GMT

Hi RidleyNY.

That problem sounds like an issue that occurred for some users when OS 10.15 first launched. Try the following:

Open Finder and navigate to Applications >> Canon Utilities.
Drag the IJ Scan Utility folder to the trash.
Navigate to Mac HD >> Library >> Image Capture >> TWAIN Data Sources.
Drag the MX920 series entry to the trash.
Download and reinstall the MX920 seriers Scanner Driver from the MX922 Drivers & Downloads page. The Scanner Driver installation comes with the updated version of the IJ Scan Utility.

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Re: Scanning on a Pixma MX922

RidleyNY — Tue, 28 Apr 2020 17:10:36 GMT

Worked great! Thanks!

Re: Scanning on a Pixma MX922

TechnoBob — Wed, 29 Apr 2020 06:25:45 GMT

To WTig3ner: Seeing your encouraging post, I went through eight USB drives and the printer would scan to none of them (even after saying "a USB drive is connected")! Last resort: tried a USB card reader -- same shape as a thumb drive, but with side slots for SDXC and MicroSD cards. Plugged in a Kingston 16G MicroSD card, and it worked perfectly. It was so much easier to use the document feeder on the 922 than page-at-a-time scans with my flatbed scanner. Thanks for correcting the erroneous info from BillS -- after his entry, I almost clicked away without reading any further!

Re: Scanning on a Pixma MX922

UncleRogi — Wed, 25 Nov 2020 17:13:39 GMT

All,

I too was having this issue. I plugged several different types of USB drives in and got the same results of "you've got a drive inserted, but you don't have a drive inserted."

First time I tried, i plugged the USB drive in, then started the scanning process, selected the USB storage option and then when I got the error, I inserted many different drives, all saying what you've all seen.

Here's where it gets a little wierd: In frustration, I decided to follow the typical "power off and retry" option. So I pulled the USB out, then powered down the printer. Here's the steps that follow what I did:

Turn the printer on
Put the documents in the Auto Document Feeder
Select the Scan function
Select USB drive
You should get a screen saying "No USB flash drive. Please set." with a color picture of where to insert the drive
Insert your USB drive. It should say "A USB flash drive is connected."
Press OK once the screen changes to the "USB or Trash can" picture
Select the option you wish for your scan (JPG, PDF, etc) and press OK
Press the B/W or Color button to start scanning
Select Y to the "lack of Preview when using the ADF" alert and press the OK button.
It should scan and save the files to the USB stick

So what worked for me in USB drives?

A Micro SD to USB thumb drive that cost me a whopping $1 and allows you to insert any micro SD card into it. The micro SD card being used was a Sandisk 8gb card. Worked fine.
Next I tried the "nameless" 16GB thumb drive that came with my Lulzbot 3D printer. Worked fine.
Then I used another "nameless" 2GB thumb drive that my work had passed out with some company documents on it. Worked fine.

Perhaps this isn't an an issue with compatibility as more an issue of following steps in a certain order. I'd be curious if anyone can replicate this as I've described.

Michael

Re: Scanning on a Pixma MX922

TechnoBob — Sat, 05 Dec 2020 23:51:20 GMT

Michael --

I had great hopes for your step-by-step procedure, but I got precisely the same non-results as I reported in my previous post: eight different USB thumb drives (ranging in size from 1 to 16GB) failed to permit scanning. In each case, I made it to your step 11, at which point the printer said, "Cannot detect a USB flash drive" -- even though it had said in step 6, "A USB flash drive is connected."!

Very frustrating. I would like to be able to use whatever USB drive I have handy, but so far have had success (as I reported) only with the USB card reader.

EDIT: based on info in above posts, I purchased a 32G SanDisk Cruzer thumb drive and tried that, and sure enough, the MX922 was able to scan and store to this drive, in contrast to my bad results with my (mostly freebie) collection of other drives.

Re: Scanning on a Pixma MX922

thadmorrow — Mon, 10 May 2021 22:58:41 GMT

Absolutely nothing works now. One day, I used any USB key a had laying around. Now, absolutely nothing works at all. This is super lame.

Re: Scanning on a Pixma MX922

SpoofeeDotCom — Thu, 07 Apr 2022 21:58:56 GMT

SOLUTION

Your USB Drive must be in Fat32 file format. So go to your Windows, right click on the drive, choose to format (of course this will wipe your USB drive so backup first), format to FAT32 format. Now it'll be detected by the MX922.

I can't believe how incompetent Canon's support team is.

Re: Scanning on a Pixma MX922

NDM — Tue, 16 Jul 2024 18:08:14 GMT

I am having the same problem. For the record, I am using a SanDisk USB.

Re: Scanning on a Pixma MX922

Stephen — Tue, 16 Jul 2024 17:53:21 GMT

You'll find all of the available information regarding this issue HERE.

Re: Scanning on a Pixma MX922

NDM — Tue, 16 Jul 2024 18:04:48 GMT

Here is the fix that worked for me, using MacOS Sonoma 14.5. It turns out my new USB drive had to be formatted to MS-DOS (FAT).

1. Navigate to Utilities > Disk Utility

2. With USB inserted, select USB drive from left-hand list

3. Click "Erase" (at top of Disk Utility window)

4. In pop-up, name your drive and under Format: select MS-DOS (FAT)

5. Click "Erase."

Re: Scanning on a Pixma MX922

NDM — Tue, 16 Jul 2024 18:08:42 GMT

Thank you, but the linked page did not address the problem in question.