topic Re: This printer just gave me problems since I purchased in Desktop Inkjet Printers

PIXMA iX6820 ongoing printing issues and errors

jeperes_ — Thu, 11 Jul 2024 19:18:00 GMT

This printer just gave me problems since I purchased

My sister gave me this printer as a gift to start my small business, this was almost 9 months ago and this printer just doesn't work, it's always a new issue. First, to connect the printer to the MacBook was hell, the driver didn't work, and wouldn't connect to the network. After a lot of trying and stress, it finally worked. When I thought that was all ok, the printer did not print, there was always an error, the paper came blank, or the printing stopped halfway and a yellow line blinked. I'm just exhausted from trying, I thought this would be a great choice for my small business but is just a headache. And of course, I can't return it because was a gift and is past the return date.

Re: This printer just gave me problems since I purchased

SamanthaW — Thu, 11 Jul 2024 19:16:02 GMT

Hi!

To have a better understanding of your issue, please let everyone know the model of the printer you have.

If this is a time-sensitive matter, please check out your other support options HERE.

Thanks!

Re: This printer just gave me problems since I purchased

jeperes_ — Thu, 11 Jul 2024 19:16:39 GMT

Canon pixma iX6820

Re: PIXMA iX6820 ongoing printing issues and errors

shadowsports — Fri, 12 Jul 2024 14:09:19 GMT

Greetings,

I'd be happy to try and help you resolve your issues.

Please answer the following questions:

What version and build of MAC OS are you running?

How do you want to connect the printer? USB or Wi-Fi? You cannot use both.