topic Re: PIXMA G6020 - Help Setting Up with Mojave OS and USB Connection in Desktop Inkjet Printers

PIXMA G6020 - Help Setting Up with Mojave OS and USB Connection

Moron — Sat, 29 Jun 2024 21:19:57 GMT

Re: Need help setting up printer

Tiffany — Sat, 29 Jun 2024 21:05:42 GMT

Welcome to the forum!

So that the Community can help you better, we will need to know the exact model Canon printer. Which version of Windows or macOS are you using? How are you connecting? What is the exact error message? Any other details you'd like to give will only help the Community better understand your issue. The forum is not intended for immediate support. If this is a time-sensitive matter, click HERE search our knowledge base or find additional support options HERE

Re: Need help setting up printer

Moron — Sat, 29 Jun 2024 21:18:14 GMT

Model G6020. Mac OS Mojave 10.14.6. Connection with USB.

Re: Need help setting up printer

Moron — Sat, 29 Jun 2024 21:18:33 GMT

BTW, thank you for doing this.

Re: PIXMA G6020 - Help Setting Up with Mojave OS and USB Connection

Moron — Sat, 29 Jun 2024 21:20:27 GMT

I was setting it up with the setup disc and I messed it up. So I trashed everything and tried to start all over. But when I insert the disc now, nothing happens. When I try to print, it says the printer is offline.

Re: PIXMA G6020 - Help Setting Up with Mojave OS and USB Connection

Moron — Sat, 29 Jun 2024 21:23:40 GMT

Should I stay here, or should I click on the search knowledge base and try to find additional support options?

Re: PIXMA G6020 - Help Setting Up with Mojave OS and USB Connection

Moron — Sat, 29 Jun 2024 21:27:01 GMT

When I reinserted the disc, the setup icon did not appear, and so I'm stuck.

Re: PIXMA G6020 - Help Setting Up with Mojave OS and USB Connection

Moron — Sat, 29 Jun 2024 21:31:06 GMT

Is there a special kind of USB cable I need. I just grabbed an old one out of the drawer. It fits, but . . .

Re: Need help setting up printer

Moron — Sat, 29 Jun 2024 21:32:40 GMT

Sorry. I think I messed up this conversation too. I really am a moron.

Anyway, Model G6020; OS Mojave 10.14.6; USB cable.

Re: Need help setting up printer

Moron — Sat, 29 Jun 2024 21:35:37 GMT

I wrote you a bunch of other stuff, but I did so as new posts rather than as replies. I'll copy and past my earlier stuff.

BTW, thank you for doing this.

was setting it up with the setup disc and I messed it up. So I trashed everything and tried to start all over. But when I insert the disc now, nothing happens. When I try to print, it says the printer is offline.

When I reinserted the disc, the setup icon did not appear, and so I'm stuck.

Is there a special kind of USB cable I need. I just grabbed an old one out of the drawer. It fits, but . . .

Re: Need help setting up printer

Moron — Sat, 29 Jun 2024 21:48:12 GMT

Are you there?

Re: Need help setting up printer

Tiffany — Sat, 29 Jun 2024 21:52:13 GMT

Thank you for the additional information. This forum is not intended for immediate technical support. For printer support resources, click HERE search our knowledge base or find additional support options HERE