topic PIXMA MG3620: scanner option missing in Desktop Inkjet Printers

PIXMA MG3620: scanner option missing

kuttlerj — Thu, 20 Jun 2024 03:09:51 GMT

Just got a windows 11 computer can't figure out how to use my pixma 3620 to scan. I had a shortcut to the image garden and scan button with the order supplies field that appeared on the bottom of the screen corner with 5 buttons vertical and 5 buttons horizontal also cant do anything with pictures

Re: PIXMA MG3620: scanner option missing

ArthurJ — Mon, 10 Mar 2025 16:10:53 GMT

Hi,

Go to all program and open the Canon Utility folder and look for IJ Scan Utility. If the scan utility is missing, please click HERE and select software and drivers. Then scroll down and download/install Print Driver and Scan Utility Installer Ver.1.03.

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Re: PIXMA MG3620: scanner option missing

kuttlerj — Mon, 10 Mar 2025 19:23:56 GMT

By luck I just deleated my printer then I reinstalled the printer and it took care of the problem