topic canon MP230 suddenly wont scan in Desktop Inkjet Printers

canon MP230 suddenly wont scan

jerrysue — Fri, 07 Jun 2024 02:42:06 GMT

Have used my printer for several years without a problem.Today I cannot scan.Operating Windows 10.My black ink cartridge was removed waiting replacement so reinstalled empty cartridge.Does this affect scanning..Black ink.colour ink and hazard lights are all flashing in a sequence of 5 flashes.I assume this is because of no ink but again I would expect the scan to work

Re: canon MP230 suddenly wont scan

Tiffany — Fri, 07 Jun 2024 02:54:07 GMT

Welcome to the forum!

We appreciate your participation, though we need to let you know that your product appears to be a model that is not supported by our team here at Canon USA. While the community is welcome to chime in, the Canon Community Forum is hosted and moderated within the United States by Canon USA. We are only able to provide support for Canon products manufactured for and used within the US market.

If you live outside the United States, please click HERE and select your country to find support in your part of the world.

Re: canon MP230 suddenly wont scan

jerrysue — Fri, 07 Jun 2024 06:09:55 GMT

Thanks for your prompt reply.Have contacted Canon Australia