topic Re: PIXMA TS702a (brand new) won't print color. in Desktop Inkjet Printers

PIXMA TS702a (brand new) won't print color.

Nikismith969 — Sat, 28 Jan 2023 00:17:43 GMT

Hi,

I just bought a PIXMA TS702a and have it all set up. It will only print black and white on paper as well as on icing sheets. I have edible ink loaded into the printer (it is designed to print on food sheets). I have the print settings set to color. I'm using a MAC - is there something I'm not doing that needs to happen to get it to print color? I've bled all the print cartridges - they are all working fine. Also, I've tried printing on regular paper and icing sheets - it does the same thing on both - only prints black and white

Re: PIXMA TS702a (brand new) won't print color.

jrhoffman75 — Sat, 28 Jan 2023 13:35:12 GMT

If you run a nozzle check do all the colors print?

The printer has five cartridges. One of the black cartridges is pigment black and is intending for printing B&W text.

The four dye ink cartridges (BK, C, Y, M) are for printing color.

Perhaps the printer thinks it is printing text?

Re: PIXMA TS702a (brand new) won't print color.

Nikismith969 — Sat, 28 Jan 2023 16:12:41 GMT

Hi, thanks for the help. When I set the printer up and the nozzle check was done, it only printed black and not the colors.

Re: PIXMA TS702a (brand new) won't print color.

jrhoffman75 — Sat, 28 Jan 2023 16:24:42 GMT

If the nozzle check only prints black then the cartridges aren’t working fine.

Re: PIXMA TS702a (brand new) won't print color.

jeanna1220 — Tue, 04 Jun 2024 16:12:43 GMT

Were you able to get this fixed? I’m having the same problem

Re: PIXMA TS702a (brand new) won't print color.

SamanthaW — Tue, 04 Jun 2024 16:17:53 GMT

Please visit our website for Canon USA's statement regarding edible ink and icing sheets. CLICK HERE