topic PIXMA TR8620a Works for PC but not for MAC on same system in Desktop Inkjet Printers

PIXMA TR8620a Works for PC but not for MAC on same system

sharpdan — Wed, 22 May 2024 21:55:22 GMT

My TR8620a has printed for months for both my PC and my MAC using Wi-Fi. Suddently, it shows the printer "offline" for the MAC, and wont' print, while continuing to print fine for the PC. Help. Thanks,

Re: PIXMA TR8620a Works for PC but not for MAC on same system

Danny — Thu, 23 May 2024 13:19:01 GMT

Thanks for joining the conversation, sharpdan!

So that the Community can help you better, we need to know exactly which operating systems are running on your computers (i.e. Windows or macOS, and which version thereof). That, and any other details you'd like to give will help the Community better understand your issue!

If this is a time-sensitive matter, click HERE search our knowledge base or find additional support options HERE.

Thanks and have a great day!

Re: PIXMA TR8620a Works for PC but not for MAC on same system

sharpdan — Thu, 23 May 2024 13:37:42 GMT

on PC, OS is lates Windows 11, on Mac is latest os 14.5 Sonoma. What more do you need?