TS3722 stuck on loading screen....

Laughsalot921 — Tue, 14 May 2024 09:02:39 GMT

I just bought this printer not even 48 hours ago and I printed 2 word docs off of it so far. I went to use it for the third time and it threw error E03 for paper jam, however there was no paper jam. I what I thought was the solution on this board. I unplugged the printer while still on. Pressed the power button 5 times. Waited a couple minutes and plugged it back in. This time when I turn it on it seems to be stuck on the "loading" screen ... looks like the parts of a 0 spinning around.

I'm beside myself. I should not be having this much trouble 2 days after purchase! Please help!!!

Re: TS3722 stuck on loading screen....

shadowsports — Tue, 14 May 2024 14:23:58 GMT

Greetings,

Sounds like a damaged or corrupt boot rom.

The printer has a 1 yr warranty. Contact support.

If this is not solvable, you can exchange the device with the retailer, or Canon will ship you a replacement.

topic Re: TS3722 stuck on loading screen.... in Desktop Inkjet Printers

TS3722 stuck on loading screen....

Re: TS3722 stuck on loading screen....