G3270 not printing ink

Cgillan7 — Tue, 16 Apr 2024 23:51:24 GMT

I set up my brand new G3270 about a month ago, however I just went to use it for the first time tonight. The ink levels are full, but when I printed out a color picture, it did not print any magenta and was streaky. I did a print head cleaning thinking it’s just clogged from sitting. Now it won’t print ANY color except yellow. I did the deep cleaning, even tried to replace the print head ink, however I get an error (5107) half way through the process. I have repeated the steps outlined in the handbook and nothing is working. This printer is brand new - please help!

Re: G3270 not printing ink

Danny — Wed, 17 Apr 2024 13:36:12 GMT

Thanks for joining the conversation, Cgillan7!

This community is designed for your fellow Canon owners to help each other out with any problems they may encounter. If this is a time-sensitive matter, click HERE search our knowledge base or register your Canon gear HERE to access additional support options.

Thanks and have a great day!

topic Re: G3270 not printing ink in Desktop Inkjet Printers

G3270 not printing ink

Re: G3270 not printing ink