topic Re: Recycling unsupported units? in Desktop Inkjet Printers

PIXMA G6020 How to recycle an unsupported model

RWfromDenver — Tue, 16 Apr 2024 13:49:43 GMT

I have a Pixma G6020 that I'd like to recycle, but since it's an [old] unsupported model, it doesn't appear in the dropdown menu and thus I can't purchase a return label.

Does anyone out there know if this means Canon doesn't want it back... or if they'd still take it for recycling but I have to send it a different way? Thanks for any responses.

Re: Recycling unsupported units?

Stephen — Sun, 14 Apr 2024 14:26:34 GMT

Hey there!

You can recycle it locally wherever electronics are recycled or go to our page HERE.

Once you're there, just type in "PIXMA G" it will then pre-populate the rest like so:

Re: Recycling unsupported units?

RWfromDenver — Sun, 14 Apr 2024 14:32:02 GMT

Thank you for the quick reply I appreciate it! But the G6020 is not on the list, it's the G620 which is a photo printer not a general purpose like mine. I didn't know if they would reject it if it doesn't match. And quite unfortunately the electronics recycling service in my area only removes materials of concern, but Canon claims 100% recycling... that's why I'd rather pay the fee to send it back.

Re: Recycling unsupported units?

Stephen — Sun, 14 Apr 2024 14:44:32 GMT

I literally looked at that 3 times! 🤦‍♂️

Give them a call next week. 800-385-2155. At the prompt, tell the system you need help placing an order.

Re: Recycling unsupported units?

RWfromDenver — Sun, 14 Apr 2024 15:04:30 GMT

Oh great a phone number! I appreciate that for real; Canon doesn't have a CS number on the site that I could find, so I'll definitely give them a call Monday. Thanks again!