topic Re: Black ink not printing properly in Desktop Inkjet Printers

PIXMA G3010 Black ink not printing properly

JJ22 — Tue, 02 Apr 2024 16:16:56 GMT

Recently I refilled my canon G3010 and began to not print black properly, leaving many blank lines and missing text. I have I already performed cleaning. But the problem persists.

Re: Black ink not printing properly

Stephen — Mon, 01 Apr 2024 16:37:05 GMT

Hello!
So that the Community can help you better, we will need to know more information:
• Did you refill it with Genuine Canon ink?
• Do you see any error messages?
• Which version of Windows or macOS are you using?
• How do you connect to your printer (USB or WiFi)?

Any other details you'd like to give will only help the Community better understand your issue.

If you're in the United States, and this is an urgent support need, please click HERE to visit your My Canon Account to discover your personalized support options.

If you're outside the USA, please click HERE to find support options in your country.

Thanks, and have a great day!

Re: Black ink not printing properly

JJ22 — Thu, 04 Apr 2024 16:09:12 GMT

Yes. It was Pixma ink for g series. I checked the label. G3010 was mentioned in it.

No error message was seen.

Windows 10. Connection using USB.

Cleaned the print head once, printed the nozzle check pattern. It was normal.

Also there was no low ink msg from the printer. I just noticed that ink had gone below the lower limit line and so refilled it.