topic Can't Scan Documents to Computer - Pixma MG2520 in Desktop Inkjet Printers

Can't Scan Documents to Computer - Pixma MG2520

greenonyon — Sat, 30 Mar 2024 00:21:40 GMT

Hello,

I have the headache of Code 15, 156, 1

Cannot communicate with scanner for these reasons:

- Scanner is turned off. (its not)

- USB cable is disconnected. (also not)

I am on MacOS Ventura 13.5.2 using IJ Scan Utility2 Ver.2.4.1 (Mac)

My attempts of remedy so far have just been to restart my computer. I'm not the tech-iest so I'm hoping I'm just blundering around an easy fix if someone knows it.

Please help!!

Re: Can't Scan Documents to Computer - Pixma MG2520

ArthurJ — Wed, 26 Jun 2024 14:48:57 GMT

Hi,

If you have not done so already, please click HERE and download/install the printer's ICA scanner driver. Once the driver is installed, restart your computer.

After the restart, go into printers and scanner and remove/add your MG2520 back. Once this is done, open IJ Scan Utility and try to scan again.

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