PIXMA MG2522 Paper Jam Error After Removing Paper Jam

misstisa — Tue, 19 Mar 2024 16:04:16 GMT

I have a Canon Pixma MG2522. I had a paper jam and I think I got all the paper out. However, the power button and jam are flashing. I received an error message of 5012 when I ran the diagnostic. I tried unplugging the printer and turning it back on like suggested. The paper still doesn't feed and the lights are still flashing. Help!

Re: Printer error

Stephen — Tue, 19 Mar 2024 13:06:00 GMT

Hi there.

I'm not a tech, but I found THIS article that might be of help.

If you follow the instructions there, and you still have a problem, the next step would be to contact support via your My Canon Account at canon.us/account

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PIXMA MG2522 Paper Jam Error After Removing Paper Jam

Re: Printer error