https://community.usa.canon.com/t5/Desktop-Inkjet-Printers/can-t-scan-with-new-computer/m-p/353384#M7040 <P>Installed drivers for my Pixma MG2924 on my new Windows 10 computer.&nbsp; Scan function in My Image Garden is grayed out.&nbsp; How can I scan with my multifunction printer?</P> Fri, 15 Oct 2021 18:59:14 GMT barefootpaul 2021-10-15T18:59:14Z https://community.usa.canon.com/t5/Desktop-Inkjet-Printers/can-t-scan-with-new-computer/m-p/353384#M7040 <P>Installed drivers for my Pixma MG2924 on my new Windows 10 computer.&nbsp; Scan function in My Image Garden is grayed out.&nbsp; How can I scan with my multifunction printer?</P> Fri, 15 Oct 2021 18:59:14 GMT https://community.usa.canon.com/t5/Desktop-Inkjet-Printers/can-t-scan-with-new-computer/m-p/353384#M7040 barefootpaul 2021-10-15T18:59:14Z https://community.usa.canon.com/t5/Desktop-Inkjet-Printers/can-t-scan-with-new-computer/m-p/357513#M52168 <P>Hi,</P><P>Are you able to open IJ Scan Utility and scan from that program. To open IJ Scan Utility, click the Windows start button and scroll down to the Canon Utilities folder. Once you open the folder, select IJ Scan Utility and then try to scan.&nbsp;</P><P>We look forward to your reply.&nbsp;</P> Wed, 08 Dec 2021 17:38:11 GMT https://community.usa.canon.com/t5/Desktop-Inkjet-Printers/can-t-scan-with-new-computer/m-p/357513#M52168 ArthurJ 2021-12-08T17:38:11Z https://community.usa.canon.com/t5/Desktop-Inkjet-Printers/can-t-scan-with-new-computer/m-p/357554#M52178 <P>There is no IJ Scan Utility in the Utilities folder.&nbsp; Its contents are Image Display, My Image Garden, My Printer, and Quick Menu.&nbsp; I've removed and reloaded the software several times (both from disc and online) and get the same results.</P> Thu, 09 Dec 2021 04:12:15 GMT https://community.usa.canon.com/t5/Desktop-Inkjet-Printers/can-t-scan-with-new-computer/m-p/357554#M52178 barefootpaul 2021-12-09T04:12:15Z