Pixma iX6820 Printer flashing 12 times at initial set up

mgeiger920 — Sun, 03 Mar 2024 23:59:39 GMT

This is a BRAND NEW printer that I just took out of the box and setting up. After powering up, orange and white lights flash 12 times in sequence. All I am trying to do is complete initial set-up. I cannot even connect to my computer and/or phone due to initial set up not completing so I cannot gather an error code. Any idea of why this is happening?

Re: Pixma iX6820 Printer flashing 12 times at initial set up

StevenMOD — Mon, 04 Mar 2024 00:13:45 GMT

Hello mgeiger920,

Find a helpful knowledgebase article on PIXMA iX6820 error codes/alarm lamp flashes and corresponding troubleshooting guides HERE.

topic Re: Pixma iX6820 Printer flashing 12 times at initial set up in Desktop Inkjet Printers

Pixma iX6820 Printer flashing 12 times at initial set up

Re: Pixma iX6820 Printer flashing 12 times at initial set up