topic Re: TS9520, how to select paper tray in Desktop Inkjet Printers

TS9520, how to select paper tray

wednesdaytgw — Mon, 19 Feb 2024 00:16:58 GMT

there does not seem to be an easy and quick way to tell the printer which paper tray I want it to use

I have to open the printer dialoug box each time?

I also cannot find out how to put a short cut to printer status on my desktop

so, if there is an option there, I have not been able to access it

for a while I worked around that by pulling the bottom tray out

but today, the printer decided it would not go for that trick and refused to use the paper in the top tray

until I spend 20 minutes trying to find a setting for that

Canon, I understand the difficulty of keeping up with an ever changing array of printers and software, but links that don't actually address the problems they claim to address, are just a waste of time for your customers

Re: TS9520, how to select paper tray

ArthurJ — Fri, 01 Mar 2024 13:27:56 GMT

Hi,

Is your printer connected to a computer running Windows or MacOS?

We look forward to your reply.

Re: TS9520, how to select paper tray

wednesdaytgw — Sat, 02 Mar 2024 17:14:10 GMT

windows 10

I found it, after reading and trying so many outdated and inaccurate info on canon and ms

I found where to make the selection

the weird thing is that how the printer chose to use a tray changed, I can load legal paper in the bottom tray and it would use it then it decided it had to use the top feed...

I would put paper in the top feed and it would use that, then it decided to tell me there was no paper in the top feed when there is paper there

now I know how to TELL it what tray to use

what I dislike is how much work that was and, canon is not responsible for microsoft hiding essential features

but, ease of use

results in customer loyalty

one of the reasons I chose another canon was thinking it would work in a similar way

next time, I will know better

thank you