My new TS5020 won't print text!!!

Blackink — Fri, 08 Oct 2021 19:15:11 GMT

OK, this is one of several problems I'm having with my new TS5020 printer.

It won't print text. it'll print pictures from a Web page when copied into a Word document but to print either a Word document or a Notepad taxt page, the printer prints a blank page.

It may have something that is related to this thread where I mention the print test page didn't print everything.

I did continue the installation figuring it would correct itself but I can see I waxs wrong there.

All of the ink cartridges are lit up so that isn't the problem. I even removed the 2 black cartridges to make sure the port where the ink comes out of wasn't plugged with anything....nope.

What is going on here?!?

Re: My new TS5020 won't print text!!!

Danny — Fri, 08 Oct 2021 19:27:02 GMT

Hi, Blackink!

Thanks for posting on our forum! This community is designed for your fellow Canon owners to help each other out with any problems they may encounter. If this is a time-sensitive matter, click HERE search our knowledge base or find additional support options HERE.

Thanks and have a great day!

topic Re: My new TS5020 won't print text!!! in Desktop Inkjet Printers

My new TS5020 won't print text!!!

Re: My new TS5020 won't print text!!!