topic Re: Canon Pixma MG3620 A4 Scanning in Desktop Inkjet Printers

PIXMA MG3620 How to scan A4 document as one page

illnevertell — Tue, 20 Feb 2024 16:28:06 GMT

I'm trying to scan an A4 (8.5 x 14) document. The platen is not big enough to scan the entire document, and there is no option for A4 scanning in the Canon IJ Network Scan Utility "scan and stitch" settings. How can I scan this document as one page?

Re: Canon Pixma MG3620 A4 Scanning

ArthurJ — Mon, 19 Feb 2024 19:48:46 GMT

Hi,

What sizes does IJ Scan Utility let you choose from?

We look forward to your reply.

Re: Canon Pixma MG3620 A4 Scanning

illnevertell — Tue, 20 Feb 2024 04:54:18 GMT

Same options listed in the instructions for the program: B4, A3, 11x17, and “full platen x2”.

Ref: https://support.usa.canon.com/kb/index?page=content&id=ART137973

Re: Canon Pixma MG3620 A4 Scanning

ArthurJ — Tue, 20 Feb 2024 17:33:04 GMT

Hi,

Based on this model scanner and the options presented with the scanner software, you will need to use the A3 (A4 x 2) option as a workaround.

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Re: Canon Pixma MG3620 A4 Scanning

illnevertell — Wed, 21 Feb 2024 01:39:59 GMT

Not a workaround. A4x2 means the platen must be big enough for an A4 page and it’s not.