topic Re: Canon TR4720 printer/scanner - Not Scanning As One Document in Desktop Inkjet Printers

Canon TR4720 printer/scanner - Not Scanning As One Document

almondtree48 — Mon, 29 Jan 2024 17:36:52 GMT

Every time I scan several documents using the feeder, they appear on my desktop as several documents instead of 1 document with several pages. I am scanning directly from the computer - not the printer - and instruct it to scan from the feeder. I don't see any other options in the scan menu. How do I correct this so multi pages will scan as 1 document?

Thanks

Re: Canon TR4720 printer/scanner - Not Scanning As One Document

ArthurJ — Fri, 09 Feb 2024 14:09:36 GMT

Hi,

Are you selecting the Auto or Document option when scanning with IJ Scan Utility? Also, what version of Windows or MacOS are you running?

We look forward to your reply.

Re: Canon TR4720 printer/scanner - Not Scanning As One Document

shadowsports — Fri, 09 Feb 2024 14:20:43 GMT

Greetings,

Please see this KB Article, it covers the steps for scanning multiple pages as individual files or multiple pages as a single individual file or document.

Canon Knowledge Base - Scan Multiple Documents at One Time from the ADF (Auto Document Feeder) (Windows) - TR4720

Re: Canon TR4720 printer/scanner - Not Scanning As One Document

almondtree48 — Sat, 10 Feb 2024 00:07:39 GMT

I check Document Feeder. Using IOS Sonoma 14.2.1

Re: Canon TR4720 printer/scanner - Not Scanning As One Document

almondtree48 — Sat, 10 Feb 2024 00:12:26 GMT

Thanks. I have a Mac. However, I never see all those icons when I open my printer. All I see in the top right is a small cog wheel, a Pause icon and the flatbed icon. There must be a way to access all the stuff in the article you sent.

Re: Canon TR4720 printer/scanner - Not Scanning As One Document

ArthurJ — Thu, 15 Feb 2024 14:06:35 GMT

Hi,

You will want to download and install IJ Scan Utility lite from your printer's support page HERE. Once the program is installed, you will be able to use the steps in the article that Shadowsports posted.

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