topic Re: PIXMA MG3620 Paper Jam & Blurry Printing in Desktop Inkjet Printers

PIXMA MG3620 Paper Jam & Blurry Printing

Dlangerk — Fri, 15 Jul 2022 20:16:29 GMT

My MG 3620 nothing but junk. Paper jams blurry printing, just don’t have time for all these problems.
it should just work. Will going back to HP and deal with the high ink prices. This unit was a poor upgrade. Money lost lesson n learned

Re: My printer MG3620 nothing but junk

Patrick — Fri, 15 Jul 2022 20:08:20 GMT

Hi Dlangerk,

Blurry printing can be caused when the encoder/timing strip inside your PIXMA MG3620 is smudged. Cleaning this will resolve the issue.

To clean the encoder/timing strip, please follow the steps in this Knowledgebase Article:

https://support.usa.canon.com/kb/index?page=content&id=ART164472

Re: PIXMA MG3620 Paper Jam & Blurry Printing

iaceu — Sat, 03 Feb 2024 20:38:36 GMT

I'm having the same issues particularly when trying to print UPS and/or Amazon return labels and photos. I ran the cleaner, deep cleaner and self-alignment 4-5x and the printer still prints blurry. My previous Canon Pixma MG6320 had this same problem too which is why I replaced it with this is Canon Pixma MG3620. Why does this keep happening with Canon printers? I never had these issues with HP or Brother.

Re: PIXMA MG3620 Paper Jam & Blurry Printing

Patrick — Tue, 06 Feb 2024 16:52:23 GMT

Hi iaceu,

Please contact one of Canon's Technical Support Representatives via phone or chat. To contact a Technical Support Representative, please use the link below to log into your My Canon account:

https://mycanon.usa.canon.com

Once logged in, click on your product and then the Get Service & Support button.
When that page loads, click on either the Phone Support button or the Chat Support button.