PIXMA MG3620 will not power up

PaulConly11 — Wed, 24 Jan 2024 14:10:38 GMT

My Canon Pixma MG3620 will not power up. the power lamp is off, but the alarm lamp is lit steadily,

Re: PIXMA MG3620 will not power up

shadowsports — Wed, 24 Jan 2024 14:12:49 GMT

Greetings ,

Start by unplugging the device. Let it sit for about 2 minutes. Now press and hold the power button for about 30 seconds.

Next open the printer and look for any paper jams. This could be the corner or edge of a piece of paper. Sometimes using a flashlight can help.

Now reconnect to power an attempt to turn the device on again.

If this doesn't help, the printer will require service.