PIXMA MG3620 orange error lights flashing 5 times

cableguy — Tue, 23 Jan 2024 16:07:51 GMT

I have a Canon printer model mg3620, I just changed the blk ink cartridge w/a new Canon (fine) 240XL BLK cartrige and now the 3 orange lights are flashing 5 times. I have tried the reset procedure unplugging the printer and pressing the power button 5 times, then waiting 60 sec and repowering the printer, that doesn't work. I also held the stop button for 5 sec, that does not work either. Please advise what to do, the printer is only 45 days old. Thx

Re: PIXMA MG3620 orange error lights flashing 5 times

ArthurJ — Thu, 01 Feb 2024 13:20:07 GMT

Hi,

Based on the steps you have taken already, I recommend reaching out to Canon support. You will need to register your Canon gear HERE to access additional support options.

We look forward to hearing from you.

topic PIXMA MG3620 orange error lights flashing 5 times in Desktop Inkjet Printers

PIXMA MG3620 orange error lights flashing 5 times

Re: PIXMA MG3620 orange error lights flashing 5 times