topic MX490 Wireless issues with Mac Ventura in Desktop Inkjet Printers

MX490 Wireless issues with Mac Ventura

MW2 — Wed, 03 Jan 2024 18:49:59 GMT

After updating to Mac Ventura, my MX490 wireless printer always displayed as offline. I've downloaded the current driver; restarted my computer and the printer; and finally removed the printer. All to know avail. What now?

BTW The printer works when connected via USB.

Re: MX490 Wireless issues with Mac Ventura

ArthurJ — Tue, 09 Jan 2024 14:17:13 GMT

Hi,

To begin troubleshooting, please disable the IPV6 setting on your printer using the steps HERE. Then remove the printer from your Mac and add it back on.

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Re: MX490 Wireless issues with Mac Ventura

MW2 — Wed, 10 Jan 2024 20:49:38 GMT

Thanks x 100, ArthurJ. That seems to have fixed it.

Re: MX490 Wireless issues with Mac Ventura

ronzonni — Thu, 15 Feb 2024 22:03:34 GMT

I have had the same problem with my Canon iP8720. I recently bought an Apple iMac m3 and can't connect wirelessly. Tried deleting and adding the printer and now it can't be found. Do I have to connect it via USB (buy a USBC to USB extender) to set up the wireless connection or is there another way? Appreciate your help.
- Ronni