topic printer offline - G7020 in Desktop Inkjet Printers

printer offline - G7020

SMALONE1 — Thu, 28 Dec 2023 17:08:41 GMT

I have a canon g7020. have been having problems with it saying it's offline. Like this morning.....printed about 10 items..now all of a sudden it says "printer is offline" why does this keep happening?

Re: printer offline - G7020

ArthurJ — Mon, 08 Jan 2024 13:42:30 GMT

Hi,

Please try disabling the IPV6 setting on your printer using the steps HERE.

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Re: printer offline - G7020

cernicalo — Thu, 03 Oct 2024 02:18:02 GMT

Smalone1,

I have the same printer and problem. Did you ever get it solved? What did you do to solve it? This is frustrating. I download the driver, and go through the set up steps, and can even print out a test sheet. But then when I go to print something, it says that the printer is offline. Thanks