MG5420 - Error 5B00

JulieA — Thu, 28 Dec 2023 16:38:15 GMT

I have an error code of 5B00. Please help

Re: MG5420 - Error 5B00

ArthurJ — Mon, 08 Jan 2024 13:38:21 GMT

Hi,

The 5B00 series error indicates that the waste ink absorber is full and needs to be replaced. You would need to also have a repair facility in your area reset the ink waste counter after the absorber is replaced.

It may be more cost effect to replace the printer compared to having it serviced.

If the printer is out of warranty, you would qualify for the Canon Upgrade program. This is for out of warranty units which have been diagnosed to require service or are incompatible with a new or upgraded system. This program allows you the opportunity to purchase a replacement product discounted from the list price. Free ground shipping is included with your purchase.

If you would like to take advantage of this offer, please call our Sales Department at (866) 443-8002 Mon-Sat, 9 AM to 9pm EST excluding holidays.

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topic MG5420 - Error 5B00 in Desktop Inkjet Printers

MG5420 - Error 5B00

Re: MG5420 - Error 5B00