topic Re: Can't get my Canon PIXMA G7020 printer to scan legal size documents. in Desktop Inkjet Printers

Can't get my Canon PIXMA G7020 printer to scan legal size documents.

stuart253 — Wed, 27 Dec 2023 23:28:08 GMT

Hello,

Just purchase the PIXMA G7020 printer. Having an issue with it scanning legal size documents.

It scans the document but truncates it as a letter size document.

Is there any way to setup the scan process so I have a legal-size document?

Thanks in Advance.

Stu

Britteny — Thu, 28 Dec 2023 00:16:45 GMT

Hi Stu, thanks for joining the conversation!

Check out this link HERE in the G7020 manual on how to register the Legal paper size and media type on your printer. If this is a time-sensitive matter, click HERE search our knowledge base or register your Canon gear HERE to access additional support options.

Thanks and have a great day!

stuart253 — Thu, 28 Dec 2023 05:08:44 GMT

Britteny,

Takes for your response. My issue was basically a user error.