topic Re: MX532 will print but not scan from iMac in Desktop Inkjet Printers

PIXMA MX532 will print but not scan from iMac

mhlerch — Wed, 27 Aug 2025 12:20:14 GMT

I can print and scan from my MacBook Pro over my network to my Canon MX532. I load the same drivers to my new iMac and only print works. Image Capture shows the device but shows zero devices and the scan button appears on the menu for the printer when I select it, but then neither way can connect. I have deleted and re-added the printer multiple times. I've restarted the iMac and the printer several times. I've downloaded every driver available multiple times. Nothing works. Is there just an incompatibility between and IMac and the 532 that isn't an issue with a somewhat older MacBookPro? Appreciate any other ideas.

Re: MX532 will print but not scan from iMac

ArthurJ — Tue, 12 Dec 2023 15:21:38 GMT

Hi,

Just to confirm, when you downloaded and installed the CUPS printer driver from the Canon website, did you also download and install the ICA Driver Ver. 5.0.0 and IJ Scan Utility2 Ver.2.4.?

If so, please open IJ Scan Utility and see if the computer can scan using that program.

We look forward to your reply.

Re: MX532 will print but not scan from iMac

mhlerch — Wed, 13 Dec 2023 23:30:10 GMT

Thanks for your response. I have downloaded and tried every driver on the support page on Canon's site for the MX530 series printers. That said, there isn't one labeled CUPS and I don't see where I could get that. Can you provide a link. None of the drivers work that are provided for scanning on my iMac even though they work fine on my older MacBook Pro

Re: MX532 will print but not scan from iMac

Patrick — Fri, 15 Dec 2023 12:59:13 GMT

Hi mhlerch,

Please click on the Apple in the upper left corner of your Mac and then About This Mac.

What version of the Mac operating system is installed on your computer?

Re: MX532 will print but not scan from iMac

mhlerch — Fri, 15 Dec 2023 16:14:12 GMT

Thanks for asking. Sonoma 14.1 on the iMac and Sonoma 14.1.1 on the MacBook Pro. Pro works and the iMac doesn't

Re: MX532 will print but not scan from iMac

ArthurJ — Thu, 21 Dec 2023 13:50:29 GMT

Hi,

The CUPS driver can be found HERE.

Did this answer your question? Please click the Accept as Solution button so that others may find the answer as well.

Re: MX532 will print but not scan from iMac

mhlerch — Fri, 22 Dec 2023 15:48:30 GMT

Thx, but that driver doesn't work either. Says failed to open on the iMac, but works fine from the MacBook Pro. None of there drivers seem to work from the iMac for some reason

Re: MX532 will print but not scan from iMac

ArthurJ — Wed, 27 Dec 2023 19:28:53 GMT

Hi,

If it works on one Mac but not the other, I recommend reaching out to Apple support. They can troubleshoot the iMac to see why the drivers are installing.

Did this answer your question? Please click the Accept as Solution button so that others may find the answer as well.

Re: MX532 will print but not scan from iMac

mhlerch — Wed, 27 Dec 2023 19:37:31 GMT

Thx again for your reply. I've done a couple rounds with Apple support and they trhew up their hands and said try Canon support. All of the drivers available for this printer load on the iMac. It's just that when you try to access the scanner functionality on the 532 from the iMac it says it can't connect. It's not worth paying Canon up front for support when I don't know if they can even solve it given it just appears to be an explained bug of some sort and I have the workaround with the MacBook. It's just not as convenient.

Re: MX532 will print but not scan from iMac

antics — Tue, 26 Aug 2025 23:41:47 GMT

I have exactly the same problem. Since my Mac can print to the MX532, it appears that both devices are working and communicating. The problem with scanning must be a Canon issue.