https://community.usa.canon.com/t5/Desktop-Inkjet-Printers/PIXMA-TR8620-getting-Support-Code-1411/m-p/450954#M68262 <P>Hi,</P> <P>Just to confirm, are you using a Canon ink cartridge or third party? Also, please let us know if you are on one of the Canon print plans and using the ink supplied through that program.&nbsp;</P> <P>We look forward to your reply.&nbsp;</P> Thu, 14 Dec 2023 18:29:54 GMT ArthurJ 2023-12-14T18:29:54Z https://community.usa.canon.com/t5/Desktop-Inkjet-Printers/PIXMA-TR8620-getting-Support-Code-1411/m-p/447215#M67696 <P>Just started getting Support Code 1411 that indicates the black cartridge (281 XXL) can't communicate with the printer. It has been working but this message started showing up. What does it mean and how can I correct it?</P> Wed, 22 Nov 2023 15:11:04 GMT https://community.usa.canon.com/t5/Desktop-Inkjet-Printers/PIXMA-TR8620-getting-Support-Code-1411/m-p/447215#M67696 jblairhorner 2023-11-22T15:11:04Z https://community.usa.canon.com/t5/Desktop-Inkjet-Printers/PIXMA-TR8620-getting-Support-Code-1411/m-p/450954#M68262 <P>Hi,</P> <P>Just to confirm, are you using a Canon ink cartridge or third party? Also, please let us know if you are on one of the Canon print plans and using the ink supplied through that program.&nbsp;</P> <P>We look forward to your reply.&nbsp;</P> Thu, 14 Dec 2023 18:29:54 GMT https://community.usa.canon.com/t5/Desktop-Inkjet-Printers/PIXMA-TR8620-getting-Support-Code-1411/m-p/450954#M68262 ArthurJ 2023-12-14T18:29:54Z