d1350 scan cache doesn't clear

RDiPesa — Tue, 28 Oct 2014 18:49:09 GMT

One of my clients has an imageCLASS D1350. Following is a step-by-step of the issue we are having:

-- Start the computer

-- Turn on the printer

-- Scan a document, which saves properly into the specfified directory as a PDF

-- Scan a different document, which creates a new PDF in the same specfifed directory. However, that PDF (and any subsequent PDFs) are the same as the first one that was scanned.

I have the newest Toolbox and drivers installed (after uninstalling the old ones).

Any assistance would be greatly appreciated.

Regards,

Russ

topic d1350 scan cache doesn't clear in Desktop Inkjet Printers

d1350 scan cache doesn't clear