https://community.usa.canon.com/t5/Desktop-Inkjet-Printers/PIXMA-MX922-not-recognizing-new-OEM-cartridge/m-p/444659#M67359 <P>My PIXMA 920 won't recognize a new Canon OEM 250 PGBK XL cartridge. The lamp on the cartridge won't light unless I keep pressure on the top of the cartridge. It will still recognize the old, empty cartridge. I have replaced many of these cartridges before without any problem.</P><P>&nbsp;</P> Tue, 07 Nov 2023 14:42:20 GMT daddyho51 2023-11-07T14:42:20Z https://community.usa.canon.com/t5/Desktop-Inkjet-Printers/PIXMA-MX922-not-recognizing-new-OEM-cartridge/m-p/444659#M67359 <P>My PIXMA 920 won't recognize a new Canon OEM 250 PGBK XL cartridge. The lamp on the cartridge won't light unless I keep pressure on the top of the cartridge. It will still recognize the old, empty cartridge. I have replaced many of these cartridges before without any problem.</P><P>&nbsp;</P> Tue, 07 Nov 2023 14:42:20 GMT https://community.usa.canon.com/t5/Desktop-Inkjet-Printers/PIXMA-MX922-not-recognizing-new-OEM-cartridge/m-p/444659#M67359 daddyho51 2023-11-07T14:42:20Z https://community.usa.canon.com/t5/Desktop-Inkjet-Printers/PIXMA-MX922-not-recognizing-new-OEM-cartridge/m-p/444675#M67360 <P>If this cartridge was purchased from Canon directly (on our site), please give our team a call at 800-385-2155 so they can help. They're available Monday through Friday from 9am to 9pm (ET).</P> Mon, 06 Nov 2023 13:24:45 GMT https://community.usa.canon.com/t5/Desktop-Inkjet-Printers/PIXMA-MX922-not-recognizing-new-OEM-cartridge/m-p/444675#M67360 Stephen 2023-11-06T13:24:45Z