topic Re: PIXMA MX490 ERROR Code B204 in Desktop Inkjet Printers

PIXMA MX490 ERROR Code B204

jatkinson — Tue, 25 Aug 2020 14:49:53 GMT

printer was working complete fine then all of the sudden it through up an error code and wont do anything. we have unplugged and let sit for 12 hours and it still doesnt work. what can we do? cannon customer support doesnt do anything but have me in a continous loop.

Re: PIXMA MX490 ERROR Code B204

shadowsports — Wed, 26 Aug 2020 13:18:18 GMT

Greetings,

Its possible new ink cartridges might resolve this error.

B204 is usually the print head. Overheated, malfunctioning or failed.

If you have replaced the cartridges recently or they are relatively new, try removing them, re-seating the test again.

If the error persists, its time for a new printer. The cost to replace the print head and or to ship and have the device serviced will exceed the cost of replacement.

https://support.usa.canon.com/kb/index?page=content&id=ART100497

Re: PIXMA MX490 ERROR Code B204

Biliy — Sun, 05 Nov 2023 13:38:15 GMT

I am having the problem, Error Code B204. This is a new printer, never been used. I followed the instructions on replacing the ink cartridges and still get the same code. Did I waste my money on a piece of junk?

Re: PIXMA MX490 ERROR Code B204

Stephen — Sun, 05 Nov 2023 13:45:48 GMT

Hi, Billy.

Even though this printer was retired at the end of last month, if you purchased it as a brand-new printer from an Authorized Canon Dealer, you will have a 1-year warranty. We encourage you to register your printer at canon.us/account and reach out to our support team at 800-OK-CANON (800-652-2666) once you do.

Re: PIXMA MX490 ERROR Code B204

chewbii — Wed, 11 Sep 2024 17:12:25 GMT

Hi, I bought this printer in September 2023 on Amazon, through TopBiz FR .

I got the B204 error just 1 year & 1 day after the delivery! I'm very suprized to get this error so soon...