topic Re: Pixma All-in-One MX340 Printer in Desktop Inkjet Printers

PIXMA MX340 how to clear memory

mth — Wed, 01 Nov 2023 19:19:12 GMT

Does the all-in-one Pixma MX340 store memory after it is unplugged? I am wanting to donate my printer but want to be certain there is no memory stored from items I have printed or scanned.

Re: Pixma All-in-One MX340 Printer

Stephen — Wed, 01 Nov 2023 16:33:40 GMT

That's a great question! You're fine. You do want to make sure to follow THESE steps to reset your printer to default factory settings.

There was a very recent Product Vulnerability Mitigation/Remediation policy that we put out. The long and short of it is that we determined some printers maintain your WiFi SSID (the WiFi name) and password in the printer's memory, even after you factory reset your device. Again, your model isn't impacted, but you can see the full advisory and steps to fully initialize an impacted unit HERE.

I hope this helps!

Re: Pixma All-in-One MX340 Printer

mth — Wed, 01 Nov 2023 23:58:42 GMT

Thank you for the information. Unfortunately, my printer is malfunctioning and won’t turn on. I am concerned that if I donate it to someone who can get it working again, they will have access to store information since I am unable to reset it to factory settings.

if I decide to drop it off at a recycling place instead, is there something I can remove from the inner workings to protect my information?