topic Re: PIXMA G7020 Drivers Have Disappeared in Desktop Inkjet Printers

PIXMA G7020 Drivers Have Disappeared

mcbddzak — Wed, 01 Nov 2023 15:23:26 GMT

I needed to reinstall the drivers for a PIXMA 7020 today and have noticed that they have disappeared from the support page. Is there an alternate download location for these drivers?

Re: PIXMA G7020 Drivers Have Disappeared

Danny — Wed, 01 Nov 2023 15:27:28 GMT

Thanks for joining the conversation, mcbddzak! You'll find everything you need for your PIXMA G7020 right here.

Hope this helps!

Re: PIXMA G7020 Drivers Have Disappeared

mcbddzak — Wed, 01 Nov 2023 15:32:09 GMT

If you click on the software & drivers button it no longer takes you to the drivers. The link on that page is broken and goes nowhere. I also tried using the chat bot and the link it provides for Windows drivers returns an HTTP 404 error page as shown below.

Re: PIXMA G7020 Drivers Have Disappeared

Danny — Wed, 01 Nov 2023 15:45:23 GMT

We're not sure what might be happening there as we tested the page on multiple computers including one that wasn't on any of our internal networks and the "Software & Drivers" heading came right up. You can try again on a different browser or you can also try visiting https://ij.start.canon

Once there, click "Set Up" and choose your model. You should be able to download everything you need there.

Re: PIXMA G7020 Drivers Have Disappeared

mcbddzak — Wed, 01 Nov 2023 15:43:07 GMT

Thank you for your rapid response, it worked.