topic Re: G3200 deep cleaning of printer head not working in Desktop Inkjet Printers

G3200 deep cleaning of printer head not working

cjensan — Thu, 29 Jun 2023 17:53:57 GMT

Hello All,
I have a G3200 printer and if I press and hold the stop button till the light flashes 2x it will move the printer head and do a cleaning. But if I hold it till it flashes 3x for a deep clean the orange and power light flash alternating and nothing else happens. It never completes a clean this way and will sit like this for hours.

Any suggestions?
Also is there any way to manually clean the color nozzles as I can only get it to print in black.

Re: G3200 deep cleaning of printer head not working

ArthurJ — Wed, 05 Jul 2023 18:06:20 GMT

Hi,

It sounds like the printer is going into an error state when trying to perform a deep clean. I recommend reaching out to Canon support. The real time feedback of a live technical support call/chat would be very beneficial in this case.

You will need to register your Canon gear HERE to access additional support options.

We look forward to hearing from you.

Re: G3200 deep cleaning of printer head not working

cjensan — Wed, 05 Jul 2023 18:54:48 GMT

I have resolved this. Apparently the deep clean procedure on the site is incorrect. You have to let the orange light flash 5 times then release. It did complete the deep clean and worked perfectly after that.

Re: G3200 deep cleaning of printer head not working

Danny — Wed, 05 Jul 2023 19:02:39 GMT

We're glad it worked out, cjensan! We want to make sure the information we provide is accurate, so could you please give us a link to the page you went to? If there's something wrong there, we want to correct it!

Re: G3200 deep cleaning of printer head not working

cjensan — Thu, 06 Jul 2023 15:51:31 GMT

https://support.usa.canon.com/kb/index?page=content&id=ART166826

Clearly states 3 flashes. It needs to be released on the 5th flash.

Re: G3200 deep cleaning of printer head not working

Danny — Thu, 06 Jul 2023 15:53:40 GMT

Thanks. We'll run it by our engineers for review!

Re: G3200 deep cleaning of printer head not working

insan3 — Tue, 17 Oct 2023 00:55:28 GMT

I made an entire account just so I can like and comment on this. I just looked up the deep clean issues and just happened to come across your comment during a google search. Thanks for letting us know about this because Canon still has not updated their guidelines as of October 16, 2023. I was getting an error of 7 flashing blinks on my G3202 after flash 3 times release. *insert eye roll here* flash 5 times and release DID work to deep clean.

Re: G3200 deep cleaning of printer head not working

insan3 — Tue, 17 Oct 2023 00:56:16 GMT

It's still not updated on the Canon support site as of October 16, 2023.

Re: G3200 deep cleaning of printer head not working

rickyratchet1 — Sat, 02 Mar 2024 00:22:12 GMT

I want to confirm the 5 flash rule. I just bought a G3200 and solid blacks were printing with a purple tint. I did the 3 flash deep clean and no changes but tried the 5 flash clean and now it's printing dark black as dark black. I'm lucky to have found this forum or I would have just lived with it.

Thanks

Ricky