topic Re: My PIXMA MG6620 is printing all black pages in Desktop Inkjet Printers

My PIXMA MG6620 is printing all black pages

jpaulus100 — Sat, 14 Oct 2023 15:20:10 GMT

I can print from my email fine, but when I try to print a pdf, it's black only. I have installed the drivers again, but that didn't work. Please help!

Re: My PIXMA MG6620 is printing all black pages

ArthurJ — Mon, 16 Oct 2023 18:14:00 GMT

Hi,

Please use the steps HERE to print a nozzle check from your printer. Once it prints, take a picture of it and attach it to you reply.

We look forward to hearing back from you.

Re: My PIXMA MG6620 is printing all black pages

jpaulus100 — Mon, 16 Oct 2023 23:00:01 GMT

Re: My PIXMA MG6620 is printing all black pages

ArthurJ — Wed, 18 Oct 2023 17:04:42 GMT

Hi,

Since the nozzle check looks good, try saving the PDF file directly to your device and then try printing. Also, does this happen with all PDF files or a specific one?

We look forward to your reply.